{"id":53737,"date":"2023-05-30T13:01:11","date_gmt":"2023-05-30T11:01:11","guid":{"rendered":"https:\/\/www.hoertkorn.com\/?page_id=53737"},"modified":"2026-03-17T14:36:27","modified_gmt":"2026-03-17T13:36:27","slug":"claims-management","status":"publish","type":"page","link":"https:\/\/www.hoertkorn.com\/en\/services\/claims-management\/","title":{"rendered":"Claims management"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Global Breadcrumb&#8221; _builder_version=&#8221;4.9.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;9px||9px||true|&#8221; global_module=&#8221;50174&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipi_breadcrumbs bc_home_icon=&#8221;off&#8221; bc_separator_icon=&#8221;&#x35;||divi||400&#8243; bc_schema=&#8221;on&#8221; bc_separator_space=&#8221;4px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; items_text_color=&#8221;#404040&#8243; items_font_size=&#8221;11px&#8221; items_line_height=&#8221;1.2em&#8221; hover_font_size=&#8221;11px&#8221; hover_line_height=&#8221;1.2em&#8221; active_font=&#8221;|700|||||||&#8221; active_text_color=&#8221;#C00D0E&#8221; active_font_size=&#8221;11px&#8221; active_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;3px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_breadcrumbs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;25px||25px||false|false&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;40px||||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Titillium Web &#8211; Bold|||on|||||&#8221; header_2_font=&#8221;Titillium Web &#8211; Bold|||on|||||&#8221; header_2_text_color=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Claims management<\/h1>\n<p><\/p>\n<h2>Audit for brokers and insurers<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;30px||||false|false&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>In the event of a claim, you will receive professional support from us. Through our own claims department, we coordinate the entire claims process for you: from the quick recording of the claim and inspection to the correspondence with claimants and insurers to the settlement. You can also benefit from our network. This includes surveyors, experts in the restoration of buildings, machinery and technical equipment, renowned specialist lawyers and professional risk managers.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.hoertkorn.com\/wp-content\/uploads\/2023\/05\/hoertkorn_content_leistungen_schadenmanagement_grafik-001.jpg&#8221; alt=&#8221;Internationaler Insurance Broker &#8211; Services &#8211; Claims management&#8221; title_text=&#8221;Internationaler Insurance Broker &#8211; Services &#8211; Claims management&#8221; url=&#8221;https:\/\/www.hoertkorn.com\/en\/online\/damage-report-form\/&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;60%&#8221; width_tablet=&#8221;60%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_margin_tablet=&#8221;30px||||false|false&#8221; custom_margin_phone=&#8221;30px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; background_color=&#8221;#ededed&#8221; custom_padding=&#8221;45px||45px||false|false&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700||on|||||&#8221; header_2_font=&#8221;|700||on|||||&#8221; header_2_text_color=&#8221;#C00D0E&#8221; header_2_font_size=&#8221;20px&#8221; header_2_font_size_tablet=&#8221;20px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;off|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Important note<\/h2>\n<p><\/p>\n<p>For personal claims, you can reach us during the day (weekdays) on the following telephone number <a href=\"tel:004971319490\">+49 7131 949 0<\/a><\/p>\n<p><\/p>\n<p>Outside our business hours, you can reach the telephone claims hotline under the number <a href=\"tel:00497131949990\">+49 7131 949 990<\/a><\/p>\n<p><\/p>\n<p><strong>You also have the option of accessing claim forms as files on our website at any time and completing them and returning them to us. You can find the claim forms <a href=\"https:\/\/www.hoertkorn.com\/en\/online\/damage-report-form\/\">here<\/a>.<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_module dipi_breadcrumbs dipi_breadcrumbs_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dipi-breadcrumbs dipi-bc-left\">\n                <ul itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\">\n                    \n                                                        <li itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\" class=\"dipi-breadcrumb-item dipi-breadcrumb-home\">\n\n                                                    <a itemprop=\"item\" href=\"https:\/\/www.hoertkorn.com\/en\/\">\n                                <span itemprop=\"name\" content=\"Home\">\n                                                                        H\u00f6rtkorn | International Insurance Broker                                <\/span>\n                            <\/a>\n\n                                                <meta itemprop=\"position\" content=\"1\"\/>                    <\/li>\n\n                    <li class=\"dipi-breadcrumb-separator\">\n                    <span class=\"et-pb-icon dipi-separator-icon\">&#x35;<\/span>\n                <\/li>                            \n                <\/ul>\n            <\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Claims managementAudit for brokers and insurersIn the event of a claim, you will receive professional support from us. Through our own claims department, we coordinate the entire claims process for you: from the quick recording of the claim [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":53704,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-53737","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Claims management - H\u00f6rtkorn | International Insurance Broker<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hoertkorn.com\/en\/services\/claims-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Claims management - H\u00f6rtkorn | International Insurance Broker\" \/>\n<meta property=\"og:description\" content=\"Claims managementAudit for brokers and insurersIn the event of a claim, you will receive professional support from us. 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