[et_pb_section fb_built=”1″ _builder_version=”4.21.0″ custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.21.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.9″ header_font=”|700||on|||||” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”|||0px||” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
A positive credit check, a supposedly familiar customer, and a plausible order\u2014and yet this can still result in significant financial loss. That\u2019s because professional order fraud often strikes where companies actually feel well-protected.<\/span><\/p>\n <\/p>\n What many companies don\u2019t know: Order fraud is not covered by trade credit insurance, but falls under the scope of fidelity insurance.<\/b> <\/p>\n <\/p>\n An electronics manufacturer receives an order for lamps and lighting fixtures from a well-known department store chain. The credit check comes back positive. However, during order processing, unusual changes are made to the shipping addresses. The goods are shipped nonetheless\u2014worth more than 400,000 euros. [\/et_pb_text][et_pb_image src=”https:\/\/www.hoertkorn.com\/wp-content\/uploads\/2026\/10\/Warenkreditversicherung_Vertrauensschadenversicherung.jpg” title_text=”Trade Credit Insurance_Fraud Insurance” _builder_version=”4.27.9″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” alt=”Trade Credit Insurance_Fraud Insurance” sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.27.9″ header_font=”|700||on|||||” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”|||0px||” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n Two Types of Insurance: Two Different Purposes<\/b> <\/p>\n <\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/www.hoertkorn.com\/wp-content\/uploads\/2026\/10\/Bestellerbetrug.jpg” title_text=”Order Fraud” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][et_pb_text _builder_version=”4.27.9″ header_font=”|700||on|||||” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”|||0px||” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n Our recommendation: Consider risks throughout the entire business process<\/span><\/strong><\/p>\n <\/p>\n Fraud can begin as early as the customer acquisition phase, continue through order placement or shipping, and only come to light during invoicing or payment. That is why at H\u00f6rtkorn, we consider not only traditional credit risk but also the question of what fraud-related financial losses fall outside the scope of existing credit insurance. [\/et_pb_text][et_pb_image src=”https:\/\/www.hoertkorn.com\/wp-content\/uploads\/2026\/10\/Vertrauensschadenversicherung.jpg” alt=”Fidelity Insurance” title_text=”Fidelity Insurance” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][et_pb_text _builder_version=”4.27.6″ header_font=”|700||on|||||” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”|||0px||” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n \n <\/p>\n Please contact your H\u00f6rtkorn business advisor or the specialists at H\u00f6rtkorn Credit.<\/strong><\/p>\n <\/p>\n <\/p>\n \n [\/et_pb_text][et_pb_button button_url=”https:\/\/www.hoertkorn.com\/en\/credit\/contact\/” url_new_window=”on” button_text=”👉 Contact us now” button_alignment=”center” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”3px|auto||auto||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjUzMjYyIn19@” button_text=”Back to the overview” _builder_version=”4.21.0″ _dynamic_attributes=”button_url” _module_preset=”2c22151d-8896-4dcb-8b6c-a3e534023b5e” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" A positive credit check, a supposedly familiar customer, and a plausible order\u2014and yet this can still result in significant financial loss. That\u2019s because professional order fraud often strikes where companies actually feel well-protected.What many companies don\u2019t know: Order fraud is not covered by trade credit insurance, but falls under the scope of fidelity insurance.When a […]<\/p>\n","protected":false},"author":14,"featured_media":15769281,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[3],"tags":[],"dipi_cpt_category":[],"class_list":["post-15769282","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"\n
<\/b><\/p>\n
When a Supposedly Secure Order Turns Into a Major Loss<\/span><\/b><\/p>\n
After the invoice is issued, the actual department store chain denies ever having placed an order. The supposed buyer was a fraudster who had posed as an authorized contact and diverted the goods.
The key consequence:<\/b> Since there is no valid claim against the actual customer arising from the fraudulent order, trade credit insurance does not apply in this case. Fraud insurance, on the other hand, can cover the resulting financial loss within the scope of the agreed-upon insurance terms and the insured amount.
This example illustrates why a thorough credit check and existing credit insurance alone are not sufficient to cover all risks in business transactions.<\/p>\n
Trade credit insurance and fidelity insurance protect against different risks. They are not substitutes for one another, but rather complement each other in specific ways.
Trade credit insurance \u2013 Protection against bad debt<\/b>
It protects insured receivables, for example, if a customer fails to pay due to insolvency or unwillingness to pay and the agreed coverage requirements are met.
Embezzlement Insurance \u2013 Protection Against Financial Losses Due to Fraud<\/b>
It can cover direct financial losses resulting from external acts of fraud, such as:
<\/span><\/p>\n\n
Which risks are actually covered depends on the specific terms and conditions and the agreed scope of coverage.<\/span><\/p>\n
The specialists on our H\u00f6rtkorn Credit team<\/strong><\/span> help you systematically review your existing coverage, identify potential gaps, and assess the need for supplemental protection through fidelity insurance. The goal is not to replace your existing insurance policies, but to sensibly supplement your risk management\u2014tailored to your business processes, your individual risks, and your actual coverage needs.
Is your company also protected against buyer fraud?<\/strong><\/span>
If you\u2019ve already taken out trade credit insurance, that\u2019s an important component of your risk management strategy. But does it also clarify who is liable for the loss if a fraudster places an order in someone else\u2019s name and receives your goods? Let\u2019s work together to determine whether your current coverage also addresses such fraud risks.<\/p>\n
We\u2019d be happy to provide you with personalized advice and show you how you can effectively supplement your insurance coverage.<\/strong><\/p>\n