Claims management
Audit for brokers and insurers
In the event of a claim, you will receive professional support from us. Through our own claims department, we coordinate the entire claims process for you: from the quick recording of the claim and inspection to the correspondence with claimants and insurers to the settlement. You can also benefit from our network. This includes independent surveyors, experts in the restoration of buildings, machinery and technical equipment, renowned specialist lawyers and professional risk managers.
Important note
For personal claims, you can reach us during the day (weekdays) on the following telephone number +49 7131 949 0
Outside our business hours, you can reach the telephone claims hotline under the number +49 7131 949 990
You also have the option of accessing claim forms as files on our website at any time and completing them and returning them to us. You can find the claim forms here.