Heilbronner Stimme: Insurance broker increases turnover in 2021 – Managing director shows concern about development of the industry
The insurance broker Dr. Hörtkorn has developed well despite the restrictions caused by the pandemic. Nevertheless, Managing Director Christian Hörtkorn is looking forward to “being on the road again,” as he says.
Customer care
After all, the consulting-intensive insurance business with medium-sized customers thrives on personal contacts, which were hardly possible in the past two years due to Corona. “Customer care was therefore our main focus,” says Hörtkorn. The Heilbronn brokerage firm looks after medium-sized customers from all sectors of the economy throughout Germany, including many well-known addresses from the region. The acquisition of new customers through sales, on the other hand, has recently taken a back seat, because this also requires personal encounters.
